Terms & Conditions
Price lists
Please contact us if a pricelist is required. Discounts are available on most products for carton quantities.
Goods & Services Tax
All wholesale prices are quoted excluding GST, which is payable on all orders delivered within Australia. Orders being directly exported are GST exempt. Our ABN is: 75 730 165 412
Payment Terms and Conditions
Our standard payment terms are payment with order. For your convenience funds may be direct-deposited into our bank account. We also accept most major credit cards. Credit is only available where prior arrangements exist. Title to goods does not pass to the buyer until full payment has been received by Access Communications Pty Ltd.
SKUs (Product Codes)
Each item in our catalog has a unique SKU (Stock Keeping Unit). Please use this SKU when ordering to ensure accurate processing and fast dispatch of your order.
Packaging
As shown in our catalog, many products are available bulk-packed and/or available in bar-coded blister packs. Lower prices apply to master-carton quantity purchases.
Compliance approval
Products authorised for connection to the public switched telephone network must have an ACA approval number. Approval numbers for products distributed by Access Communications Pty Ltd are clearly marked in the catalog and (where possible) on the product.
Liability
The way in which our products are used is completely beyond our control. Therefore, we cannot be held responsible for damage or destruction, consequential or otherwise, of equipment or articles associated with or used in conjunction with our products. Our liability is limited to repair, replacement or credit (at our option) of purchased product.
Warranties and repairs
Unless otherwise stated, warranty period is 12 months from invoice date. Please retain invoices as proof of purchase. If service is required within the warranty period, return the item to our service division with a copy of the invoice. Full service fee will apply to items received without a copy of the invoice. Warranty does not cover any damage caused by corrosion, liquid spillage, power surges, lightning, leaking batteries or any deliberate or accidental abuse.
Damaged goods
All claims for damaged goods must be reported immediately. Do not open package if you suspect contents may be damaged. Contact our sales department for advice.
Lightning damage
Many products such as AC adaptors are vulnerable to severe damage in the event of power surges or lightning strikes. The damage caused is not covered by warranty and is usually extensive and costly to repair. We recommend disconnection from telephone line and/or 240V mains supply during electrical storms whenever possible.
Returns and credits
Items will not be credited without prior arrangement. Where approval is provided a restocking fee will apply to cover restocking overheads. Return freight costs must be covered by the sender.
Freight
Goods are usually dispatched by overnight road transport. The cost of freight will be added to your invoice. Inward freight must always be paid by the sender. Items returned under warranty will be returned freight-prepaid. Under no circumstances will our receiving docks accept consignments if freight cost is charged to receiver. Any such items will be returned to sender.
Back orders
Product temporarily out of stock will be automatically placed on backorder and shipped when available. If lead times become excessive or product discontinued, we may offer substitute products of equivalent or higher value. We reserve the right to vary prices and specifications without notice.
Intellectual Property & Copyright
You are permitted to either electronically save or print out documents and/or graphics from this web site for your own information, research or study. You are also permitted to create links to this web site. Any unauthorised copying, mirroring, storage or other unauthorised use is prohibited.
All material on this web site is copyright in Australia under the Copyright Act 1968 (Commonwealth of Australia) and through international treaties in other countries.
You must not republish any material contained in this web site either on another web site, or in any other medium, print, electronic or otherwise or as part of any commercial service. Subject to the Copyright Act 1968 all such use may only be authorised in writing by Access Communications Pty Ltd.
The name Access Communications Pty Ltd or the Access Communications Pty Ltd logo may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission.
Disclaimers
Access Communications Pty Ltd makes no representations about the suitability of this information for any purpose. It is provided "as is" without express or implied warranty.
Access Communications Pty Ltd disclaims all warranties with regard to this information, including all implied warranties of merchantability and fitness, in no event shall Access Communications Pty Ltd be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of this information. This information may contain typographical errors or technical inaccuracies. Access Communications Pty Ltd may make improvements and/or changes to the information at any time.