Last Updated: 12 September 2025
Access Communications Pty Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect personal information from you, including but not limited to:
- Contact Information: Your name, business name, ABN, shipping and billing addresses, email address, and phone number.
- Financial Information: Credit card details and bank account information for processing payments.
- Transaction Information: Details about products and services you have purchased from us.
- Communication Information: Records of your correspondence with us, including emails and phone calls.
2. How We Collect Information
We collect information when you:
- Create an account with us.
- Place an order for products or services.
- Contact our sales or support teams.
- Subscribe to our newsletters or mailing lists.
3. Use of Your Information
We use your information to:
- Process and fulfil your orders.
- Manage your account and provide customer support.
- Communicate with you about your orders, our products, and promotional offers.
- Comply with our legal and regulatory obligations.
- Improve our products and services.
4. Disclosure of Information
We do not sell or trade your personal information. We may disclose your information to third parties who provide services on our behalf, such as payment processors and freight companies, solely for the purpose of fulfilling your order.
5. Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes using secure servers and encryption for financial transactions.
6. Accessing and Correcting Your Information
You have the right to access and correct the personal information we hold about you. You can update your account details via our website or by contacting us directly.
7. Cookies
Our website may use 'cookies' to enhance your browsing experience. Cookies are small files that a site transfers to your computer's hard drive through your web browser. You can choose to disable cookies through your browser settings, but this may affect the functionality of the site.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
Access Communications Pty Ltd
Email: sales@accesscomms.com.au
Telephone: (02) 9414 8888