Australia's 3G Network Shutdown: What You Need to Know
Has your alarm system, EFTPOS terminal, vehicle tracker, or other electronic device suddenly stopped working? The nationwide shutdown of Australia's 3G mobile network is the most likely cause. This guide explains what's happening and what you need to do to get your essential hardware back online.
Why is This Happening? The End of the 3G Network
Australian telecommunication carriers have now decommissioned their 3G networks. This was done to free up radiofrequency spectrum for newer, faster, and more efficient 4G and 5G services that are essential for modern data demands. While this is a positive step for the future of mobile technology, it means that any device that relies solely on the 3G network for communication can no longer connect.
What Devices Are Affected?
This shutdown affects more than just old mobile phones. A huge range of devices use embedded 3G modules for their 'back-to-base' or internet communication. If you are an installer or technician, your clients may be contacting you about hardware that has suddenly failed. Critical affected devices include:
- Security & Alarm Systems: Many monitored alarm panels use a 3G SIM as their primary or backup communication link to the security company.
- EFTPOS & Payment Terminals: Older mobile payment terminals rely on 3G to process transactions.
- Vehicle & Asset Trackers: GPS and fleet management systems installed over the last decade often use 3G modules.
- Medical Alarms & Emergency Lifts: Personal medical alarms and emergency phones in elevators frequently used 3G for their vital connection.
The Solution: Upgrading Your Hardware
The only solution is to upgrade the affected device to a modern version that is compatible with 4G or 5G networks. This typically involves replacing the old 3G device or communicator module with a new 4G/5G-capable gateway or modem.
While we may not sell the gateway itself, we provide the essential accessories that technicians need to complete these crucial upgrades.
Connecting Your New 4G/5G Device: The Accessories You'll Need
When an installer replaces an old 3G module with a new 4G/5G gateway, the new hardware needs to be connected correctly. This nearly always requires a new, separate power supply with the correct voltage and plug type. Additionally, a new Ethernet patch cable is needed to link the gateway to the main system (e.g., the alarm panel or network switch). Ensuring you have these essential accessories is critical for a successful upgrade.
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